Products & Services Products & Services
Products & Services
Rich product line and multi-resource operators to meet all ICT needs
Position: Home Products ITSM operation and maintenance
ITSM operation and maintenance
Guang Tong ITSM

To provide customers with a full range of IT management services, including infrastructure (network services and IT facilities) and applications.To provide high quality, sustainable services for customers' entire IT operations and infrastructure.

Serving a number of operators, providing customers with communications and security products services.  Provide network services and hardware equipment on-site installation and maintenance in major cities across the country.

  • ·Standard monitoring services          ·Optional monitoring service

  • ·Configure management services      ·Fault management services

  • ·Change management services         ·Field support service

  • ·Asset management services            ·Basic security management services

Product advantages
  • One-stop service
    Whether you require occasional procurement of telecom services from operators or seek a long-term partnership for nationwide telecom services, GuangTong serves as your one-stop service provider.
  • National/regional standard tariffs
    GuangTong implements standard tariffs nationwide, divided by regions, ensuring consistent and fair pricing.
  • Dedicated team contact
    GuangTong assigns a dedicated point of contact to address your urgent inquiries promptly, allowing you to focus more on your core business. Our project managers provide real-time updates on delivery progress, keeping you informed throughout the project.
  • End-to-end business delivery
    Regardless of the operators across the country, building property management, agents, or weak current construction, GuangTong caters to your specific requirements. We deliver to designated data centers, perform installation and debugging, and provide test reports to ensure a seamless business delivery process.
Product classification
  • Managed ICT services
    We provide managed ICT services to customers in a Proactive, Reactive and AD hoc manner, helping users outsource ICT services and improve internal ICT skills. We also provide a standardized system to manage branches across the country to ensure a uniform standard of service across the country.
  • Operator support
    We are a cooperative partner that maintains friendly relationships with Operator, providing support for nationwide operator line applications and cross-domain transmission services. We offer on-site technical support as well as remote service support.
  • Procurement service
    A team of professionals focus on sourcing and efficient delivery of reliable IT products at competitive prices. Customers can quickly and easily access devices configured to their needs at an affordable price without having to manage multiple vendors.
The digital transformation expert by your side.
Committed to providing innovative ICT solutions to global enterprises, empowering businesses to achieve digital transformation with ease.
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